Re: Intervention - ACT00056480 | | Neksus | ML203590 - NEKSUS ALTEA C RASPALL

Buenos días, ¿Está en ruta para hoy? Gracias, un saludo Osmar *Operaciones *| *Field Service * +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> <https://www.linkedin.com/company/altabox> <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. *Operaciones *| *Field Service * +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> <https://www.linkedin.com/company/altabox> <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. *Operaciones *| *Field Service * +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> <https://www.linkedin.com/company/altabox> <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. El lun, 24 ago 2026 a las 18:21, SAT Xerver (<sat@xerver.es>) escribió: > Hola buenas tardes, > > > > Acudimos el Viernes 28 a lo largo del día. > > > > Un saludo. > > > > *José Luis Juan García | 675419863 | **sat@xerver.es <sat@xerver.es>* > > Ancha de Castelar 164 Enlo A | 03690 San Vicente (Alicante) > > > > *De:* Field Service Altabox <fieldserviceeps@econocomps.es> > *Enviado el:* lunes, 24 de agosto de 2026 14:07 > *Para:* sat@xerver.es; info@xerver.es > *CC:* demoreal@focusonemotions.com > *Asunto:* Re: Intervention - ACT00056480 | | Neksus | ML203590 - NEKSUS > ALTEA C RASPALL > > > > Buenos días > > > > ¿Teneis disponibilidad para la fecha indicada por favor? > > > > Un saludo > > > > Osmar > > > > *Operaciones *|* Field Service * > > +34 911 085 541 (ext. 7640) > > +34 671 489 578 > > Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | > London > > #ShoppingExperience > > <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> > <https://www.linkedin.com/company/altabox> > <https://www.youtube.com/user/altaboxnet> > > BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN > REGULATION (GDPR) > > CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón > > PURPOSE: Maintain professional and / or commercial relationship with the > company which you represent or work for > > LEGITIMATION: Data subject consent. > > RECIPIENTS: data will not be transferred to third parties, unless explicit > consent or legal obligation. > > RIGHTS: Right to Access, right to rectification and erasure, data > portability, right to restriction of processing, right to object and not > been subject to a decision based solely on automated processing, and to be > informed in a clearly and transparent way of how their personal data are > processing. > > ADDITIONAL INFORMATION: you can consult the additional and detailed > information about our privacy policy > > DATA PROTECTION OFFICER (DPO): dpo@altabox.net > > CONFIDENTIALITY: If you received this email in error, please immediately > contact us and destroy the material in its entirety, whether in electronic > or hard copy format. If you are not the intended recipient, you are hereby > notified that any disclosure, copying, distribution, or use of the > information contained herein (including any reliance thereon) is strictly > prohibited, on his/her own responsibility. > > *Before printing this message, please check that it is really necessary. > The environment is everyone's concern.* > > > > > > > > *Operaciones *|* Field Service * > > +34 911 085 541 (ext. 7640) > > +34 671 489 578 > > Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | > London > > #ShoppingExperience > > <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> > <https://www.linkedin.com/company/altabox> > <https://www.youtube.com/user/altaboxnet> > > BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN > REGULATION (GDPR) > > CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón > > PURPOSE: Maintain professional and / or commercial relationship with the > company which you represent or work for > > LEGITIMATION: Data subject consent. > > RECIPIENTS: data will not be transferred to third parties, unless explicit > consent or legal obligation. > > RIGHTS: Right to Access, right to rectification and erasure, data > portability, right to restriction of processing, right to object and not > been subject to a decision based solely on automated processing, and to be > informed in a clearly and transparent way of how their personal data are > processing. > > ADDITIONAL INFORMATION: you can consult the additional and detailed > information about our privacy policy > > DATA PROTECTION OFFICER (DPO): dpo@altabox.net > > CONFIDENTIALITY: If you received this email in error, please immediately > contact us and destroy the material in its entirety, whether in electronic > or hard copy format. If you are not the intended recipient, you are hereby > notified that any disclosure, copying, distribution, or use of the > information contained herein (including any reliance thereon) is strictly > prohibited, on his/her own responsibility. > > *Before printing this message, please check that it is really necessary. > The environment is everyone's concern.* > > > > > > > > > > El lun, 24 ago 2026 a las 14:05, <fieldserviceeps@econocomps.es> escribió: > > *------------------------------* > > Hola, > > En este email se adjunta el parte de trabajo a completar, así como otros > documentos o archivos adjuntos que pueden resultar de interés para la > resolución de la intervención. > ------------------------------ > MATERIALES: > > Es INDISPENSABLE que el técnico asista con los materiales solicitados: > > - USBs DE EMERGENCIA > - Llave Allen > - Teclado USB > - Ratón USB > - Ordenador portátil > - Latiguillos RJ45 y material para crimpar (cable UTP, conectores > RJ45...) > - Comprobador certificado de cables de red RJ45 > - Pantalla VGA/HDMI > - Herramientas varias (destornilladores, llaves Allen, bridas, etc) > - Cámara de fotos/Móvil > > NOTAS IMPORTANTES: > > - Llamar a SAT a la llegada del técnico a la intervención. > - Es necesario que lleven un movil con la aplicación TELEGRAM. > - Retirar el material averiado siempre. > - No abandonar la intervención hasta que SAT de permiso. > - El técnico no puede asistir a la avería si no ha recibido y > comprobado el material solicitado por SAT. Si tiene dudas al respecto > deberá ponerse en contacto con nosotros antes de asistir a la avería. > - En el caso de haber material averiado: Se deberá enviar y marcar > como equipo averiado. En el parte técnico debe figurar el número de serie > del material averiado y del material nuevo. En el parte debe salir > reflejado el trabajo realizado y los números de serie correspondientes. El > material debe de ser enviado a Altabox. > - En caso de necesitar un pase de acceso a la tienda, debe ser el > proveedor quien lo gestione, y en caso de que no sea posible avisar a SAT. > - Si se envía documentación con el parte, es obligación del técnico de > leérselo antes de la intervención, en caso de que tenga alguna duda debe de > ponerse en contacto con SAT. > - ES OBLIGATORIO LLAMAR AL SAT AL LLEGAR A LA INCIDENCIA Y ANTES DE > SALIR PARA QUE LA INCIDENCIA SEA FACTURABLE: TELÉFONO: (+34) 984393494 > > Help desk Altabox * 984393494 / 902041800 / 685489848 (solo para países > fuera de España) > > *This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you have received this email in error please notify the > system manager. This message contains confidential information and is > intended only for the individual named. If you are not the named addressee > you should not disseminate, distribute or copy this e-mail. Please notify > the sender immediately by e-mail if you have received this e-mail by > mistake and delete this e-mail from your system. If you are not the > intended recipient you are notified that disclosing, copying, distributing > or taking any action in reliance on the contents of this information is > strictly prohibited * > >