RE: Intervention - INC00056290 | | SPRINTER | 96O - La Nucia

Buenos días, Sin problema, enviamos a delegación de San Vicente. Gracias, un saludo. Lydia García Riesgo Logistics Teléfono: 911085541 Ext. 5 Pol. Ind. Roces, C. Arquímedes, 655, 33211 Gijón, Asturias lydia.garcia@econocom.com - www.econocomps.es<http://www.econocomps.es> [cid:0caafa8a-baa6-4f66-8cfb-7fa886bbe1fc] ________________________________ De: Field Service Altabox <fieldserviceeps@econocomps.es> Enviado: jueves, 20 de agosto de 2026 11:45 Para: Sat Xerver <sat@xerver.es> Cc: Xerver Informática <info@xerver.es>; sateps@econocom.com <sateps@econocom.com>; LogisticaEPS <LD_ORG_LOGISTICAEPS@econocom.com> Asunto: Re: Intervention - INC00056290 | | SPRINTER | 96O - La Nucia WARNING : Ensure you trust the sender and the content before clicking links or opening attachments. Solicitamos acceso @LogisticaEPS<mailto:LD_ORG_LOGISTICAEPS@econocom.com> ¿es posible lo del material? El jue, 20 ago 2026 a las 11:42, Sat Xerver (<sat@xerver.es<mailto:sat@xerver.es>>) escribió: Hola, buenos días, Lo ponemos para el lunes sin problema, mismos Técnicos e imagino que misma hora a medio día, 14:00. ¿ Es posible que el material lo dejen en delegación Nacex? Así vamos el lunes a primera hora a por él si se demora hasta esa fecha. Un saludo. El 20 ago 2026, a las 9:41, Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> escribió:  Buenos días ¿Nos podéis dar otra disponibilidad por favor? Necesitamos 48-72h para los accesos, es decir, a partir del lunes. Necesitamos datos del técnico y hora aproximada de actuación Gracias, un saludo Osmar El jue, 20 ago 2026 a las 9:38, Sat Xerver (<sat@xerver.es<mailto:sat@xerver.es>>) escribió: Hola buenas, Aún no tenemos material. Y fui a delegación Nacex u tenían material de otras cosas vuestras pero esta no, hoy no se podría acudir. Un saludo. El 19 ago 2026, a las 12:04, Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> escribió:  Buenos días Nos indican lo siguiente: "La mejor franja para la tienda siempre es antes de la apertura pero viendo que no es viable es mejor a medio dia" Mantenemos las horas asignadas anteriormente si es posible Gracias, un saludo Osmar El mié, 19 ago 2026 a las 11:54, Sat Xerver (<sat@xerver.es<mailto:sat@xerver.es>>) escribió: Hola, buenos días, Si nos llega el material para mañana, en vez de hacerlo a las dos, ¿ sería posible finalmente hacerlo por la mañana? A primera hora sobre las 10. Un saludo. El 18 ago 2026, a las 16:14, Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> escribió:  Para el jueves entre las 14 y las 16 El mar, 18 ago 2026 a las 15:29, Field Service Altabox (<fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>>) escribió: Acceso confirmado. Aitor Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. El mar, 18 ago 2026, 14:03, SAT Xerver <sat@xerver.es<mailto:sat@xerver.es>> escribió: Hora aproximada, el Jueves de 14:00 a 16:00 y el Viernes durante la mañana de 10:00 a 12:00 José Luis Juan García | 675419863 | sat@xerver.es<mailto:sat@xerver.es> <image001.png> Ancha de Castelar 164<https://www.google.com/maps/search/Ancha+de+Castelar+164?entry=gmail&source=g> Enlo A | 03690 San Vicente (Alicante) De: Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> Enviado el: martes, 18 de agosto de 2026 12:53 Para: SAT Xerver <sat@xerver.es<mailto:sat@xerver.es>> CC: Xerver Informática <info@xerver.es<mailto:info@xerver.es>>; sateps <sateps@econocom.com<mailto:sateps@econocom.com>> Asunto: Re: Intervention - INC00056290 | | SPRINTER | 96O - La Nucia A que hora se acudiria? Aitor Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. El lun, 17 ago 2026, 21:22, Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> escribió: Pedimos acceso para el jueves y para el viernes, veremos.... Aitor El lun, 17 ago 2026 a las 19:25, SAT Xerver (<sat@xerver.es<mailto:sat@xerver.es>>) escribió: Hola buenas tardes, Tenemos disponibilidad para hacerlo pero, ¿sería posible realizarlo el Jueves si nos llega el material antes? Sino pues el Viernes. Podéis enviarlo a delegación Nacex y pasar nosotros, pero si lo hacéis así indicarnos que ha salido. Hora aproximada, el Jueves de 14:00 a 16:00 y el Viernes durante la mañana de 10:00 a 12:00 Un saludo. José Luis Juan García | 675419863 | sat@xerver.es<mailto:sat@xerver.es> <image001.png> Ancha de Castelar 164<https://www.google.com/maps/search/Ancha+de+Castelar+164?entry=gmail&source=g> Enlo A | 03690 San Vicente (Alicante) De: Field Service Altabox <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> Enviado el: lunes, 17 de agosto de 2026 13:19 Para: sat@xerver.es<mailto:sat@xerver.es>; info@xerver.es<mailto:info@xerver.es> CC: sateps@econocom.com<mailto:sateps@econocom.com> Asunto: Re: Intervention - INC00056290 | | SPRINTER | 96O - La Nucia Buenos días ¿Tendríais disponibilidad para esta intervención? Si es así, ¿me podríais facilitar sus datos para solicitar los accesos por favor? Del mismo modo, ¿nos podríais indicar una hora aproximada de actuación? Quedamos a la espera Muchas gracias, un saludo Osmar Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. Operaciones | Field Service [https://api.cardble.com/api/ecards/signature/u/637665917dc2fa7129bab92e/company-logo/image.png] +34 911 085 541 (ext. 7640) +34 671 489 578 Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | London #ShoppingExperience [http://firmas.altabox.net/facebook.png]<http://www.facebook.com/altaboxnet> [http://firmas.altabox.net/twitter.png] <https://twitter.com/altaboxnet> [http://firmas.altabox.net/linkedin.png] <https://www.linkedin.com/company/altabox> [http://firmas.altabox.net/youtube.png] <https://www.youtube.com/user/altaboxnet> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN REGULATION (GDPR) CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón PURPOSE: Maintain professional and / or commercial relationship with the company which you represent or work for LEGITIMATION: Data subject consent. RECIPIENTS: data will not be transferred to third parties, unless explicit consent or legal obligation. RIGHTS: Right to Access, right to rectification and erasure, data portability, right to restriction of processing, right to object and not been subject to a decision based solely on automated processing, and to be informed in a clearly and transparent way of how their personal data are processing. ADDITIONAL INFORMATION: you can consult the additional and detailed information about our privacy policy DATA PROTECTION OFFICER (DPO): dpo@altabox.net<mailto:dpo@altabox.net> CONFIDENTIALITY: If you received this email in error, please immediately contact us and destroy the material in its entirety, whether in electronic or hard copy format. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited, on his/her own responsibility. Before printing this message, please check that it is really necessary. The environment is everyone's concern. El lun, 17 ago 2026 a las 13:17, <fieldserviceeps@econocomps.es<mailto:fieldserviceeps@econocomps.es>> escribió: ________________________________ Hola, En este email se adjunta el parte de trabajo a completar, así como otros documentos o archivos adjuntos que pueden resultar de interés para la resolución de la intervención. ________________________________ MATERIALES: Es INDISPENSABLE que el técnico asista con los materiales solicitados: * USBs DE EMERGENCIA * Llave Allen * Teclado USB * Ratón USB * Ordenador portátil * Latiguillos RJ45 y material para crimpar (cable UTP, conectores RJ45...) * Comprobador certificado de cables de red RJ45 * Pantalla VGA/HDMI * Herramientas varias (destornilladores, llaves Allen, bridas, etc) * Cámara de fotos/Móvil NOTAS IMPORTANTES: * Llamar a SAT a la llegada del técnico a la intervención. * Es necesario que lleven un movil con la aplicación TELEGRAM. * Retirar el material averiado siempre. * No abandonar la intervención hasta que SAT de permiso. * El técnico no puede asistir a la avería si no ha recibido y comprobado el material solicitado por SAT. Si tiene dudas al respecto deberá ponerse en contacto con nosotros antes de asistir a la avería. * En el caso de haber material averiado: Se deberá enviar y marcar como equipo averiado. En el parte técnico debe figurar el número de serie del material averiado y del material nuevo. En el parte debe salir reflejado el trabajo realizado y los números de serie correspondientes. El material debe de ser enviado a Altabox. * En caso de necesitar un pase de acceso a la tienda, debe ser el proveedor quien lo gestione, y en caso de que no sea posible avisar a SAT. * Si se envía documentación con el parte, es obligación del técnico de leérselo antes de la intervención, en caso de que tenga alguna duda debe de ponerse en contacto con SAT. * ES OBLIGATORIO LLAMAR AL SAT AL LLEGAR A LA INCIDENCIA Y ANTES DE SALIR PARA QUE LA INCIDENCIA SEA FACTURABLE: TELÉFONO: (+34) 984393494 Help desk Altabox * 984393494 / 902041800 / 685489848 (solo para países fuera de España) This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited