Re: Intervention - INC00056383 | | W2M TRAVEL | 013 - GAM ALICANTE

+ @GARCIA GONZALEZ, Adrian <adrian.garcia.gonzalez@econocom.com> + @RODRIGUEZ ALONSO, Luis Alejandro <luis-alejandro.rodriguez@econocom.com> El jue, 20 ago 2026 a las 10:25, Field Service Altabox (< fieldserviceeps@econocomps.es>) escribió: > Buenos días > > ¿Teneis disponibilidad para la fecha indicada por favor? > Necesitamos confirmación de fecha, en caso de no ser la indicada, ¿cuando > podría ser por favor? > > Un saludo > > Osmar > > *Operaciones *| *Field Service * > +34 911 085 541 (ext. 7640) > +34 671 489 578 > Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | > London > > #ShoppingExperience > <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> > <https://www.linkedin.com/company/altabox> > <https://www.youtube.com/user/altaboxnet> > > BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN > REGULATION (GDPR) > CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón > PURPOSE: Maintain professional and / or commercial relationship with the > company which you represent or work for > LEGITIMATION: Data subject consent. > RECIPIENTS: data will not be transferred to third parties, unless explicit > consent or legal obligation. > RIGHTS: Right to Access, right to rectification and erasure, data > portability, right to restriction of processing, right to object and not > been subject to a decision based solely on automated processing, and to be > informed in a clearly and transparent way of how their personal data are > processing. > ADDITIONAL INFORMATION: you can consult the additional and detailed > information about our privacy policy > DATA PROTECTION OFFICER (DPO): dpo@altabox.net > CONFIDENTIALITY: If you received this email in error, please immediately > contact us and destroy the material in its entirety, whether in electronic > or hard copy format. If you are not the intended recipient, you are hereby > notified that any disclosure, copying, distribution, or use of the > information contained herein (including any reliance thereon) is strictly > prohibited, on his/her own responsibility. > Before printing this message, please check that it is really necessary. > The environment is everyone's concern. > > > > > > *Operaciones *| *Field Service * > +34 911 085 541 (ext. 7640) > +34 671 489 578 > Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam | > London > > #ShoppingExperience > <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet> > <https://www.linkedin.com/company/altabox> > <https://www.youtube.com/user/altaboxnet> > > BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN > REGULATION (GDPR) > CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón > PURPOSE: Maintain professional and / or commercial relationship with the > company which you represent or work for > LEGITIMATION: Data subject consent. > RECIPIENTS: data will not be transferred to third parties, unless explicit > consent or legal obligation. > RIGHTS: Right to Access, right to rectification and erasure, data > portability, right to restriction of processing, right to object and not > been subject to a decision based solely on automated processing, and to be > informed in a clearly and transparent way of how their personal data are > processing. > ADDITIONAL INFORMATION: you can consult the additional and detailed > information about our privacy policy > DATA PROTECTION OFFICER (DPO): dpo@altabox.net > CONFIDENTIALITY: If you received this email in error, please immediately > contact us and destroy the material in its entirety, whether in electronic > or hard copy format. If you are not the intended recipient, you are hereby > notified that any disclosure, copying, distribution, or use of the > information contained herein (including any reliance thereon) is strictly > prohibited, on his/her own responsibility. > Before printing this message, please check that it is really necessary. > The environment is everyone's concern. > > > > > > > El jue, 20 ago 2026 a las 10:23, <fieldserviceeps@econocomps.es> escribió: > >> ------------------------------ >> >> Hola, >> >> En este email se adjunta el parte de trabajo a completar, así como otros >> documentos o archivos adjuntos que pueden resultar de interés para la >> resolución de la intervención. >> ------------------------------ >> MATERIALES: >> >> Es INDISPENSABLE que el técnico asista con los materiales solicitados: >> >> - USBs DE EMERGENCIA >> - Llave Allen >> - Teclado USB >> - Ratón USB >> - Ordenador portátil >> - Latiguillos RJ45 y material para crimpar (cable UTP, conectores >> RJ45...) >> - Comprobador certificado de cables de red RJ45 >> - Pantalla VGA/HDMI >> - Herramientas varias (destornilladores, llaves Allen, bridas, etc) >> - Cámara de fotos/Móvil >> >> NOTAS IMPORTANTES: >> >> - Llamar a SAT a la llegada del técnico a la intervención. >> - Es necesario que lleven un movil con la aplicación TELEGRAM. >> - Retirar el material averiado siempre. >> - No abandonar la intervención hasta que SAT de permiso. >> - El técnico no puede asistir a la avería si no ha recibido y >> comprobado el material solicitado por SAT. Si tiene dudas al respecto >> deberá ponerse en contacto con nosotros antes de asistir a la avería. >> - En el caso de haber material averiado: Se deberá enviar y marcar >> como equipo averiado. En el parte técnico debe figurar el número de serie >> del material averiado y del material nuevo. En el parte debe salir >> reflejado el trabajo realizado y los números de serie correspondientes. El >> material debe de ser enviado a Altabox. >> - En caso de necesitar un pase de acceso a la tienda, debe ser el >> proveedor quien lo gestione, y en caso de que no sea posible avisar a SAT. >> - Si se envía documentación con el parte, es obligación del técnico >> de leérselo antes de la intervención, en caso de que tenga alguna duda debe >> de ponerse en contacto con SAT. >> - ES OBLIGATORIO LLAMAR AL SAT AL LLEGAR A LA INCIDENCIA Y ANTES DE >> SALIR PARA QUE LA INCIDENCIA SEA FACTURABLE: TELÉFONO: (+34) 984393494 >> >> Help desk Altabox * 984393494 / 902041800 / 685489848 (solo para países >> fuera de España) >> >> This email and any files transmitted with it are confidential and >> intended solely for the use of the individual or entity to whom they are >> addressed. If you have received this email in error please notify the >> system manager. This message contains confidential information and is >> intended only for the individual named. If you are not the named addressee >> you should not disseminate, distribute or copy this e-mail. Please notify >> the sender immediately by e-mail if you have received this e-mail by >> mistake and delete this e-mail from your system. If you are not the >> intended recipient you are notified that disclosing, copying, distributing >> or taking any action in reliance on the contents of this information is >> strictly prohibited >> >