Re: Intervention - INS00056257 | | Banca March | 400 - Alicante
De:
Field Service Altabox
fieldserviceeps@econocomps.es
Fecha:
17/8/26, 8:56
Adjuntos: Sí
Clasificación Xerver:
importante
Solicitamos acceso
El lun, 17 ago 2026 a las 8:51, SAT Xerver (<sat@xerver.es>) escribió:
> Hola buenos días,
>
>
>
> Si, podemos acudir hoy y los técnicos que podrían son:
>
>
>
> José Luis Juan García / 53245071W / 675 41 98 63
>
> David López Dragón / 50385950B
>
>
>
> La hora aproximada dependerá de unos avisos que antes de acudir a este,
> sobre las 12-13:00.
>
>
>
> Un saludo.
>
>
>
> *José Luis Juan García | 675419863 | **sat@xerver.es <sat@xerver.es>*
>
> Ancha de Castelar 164 Enlo A | 03690 San Vicente (Alicante)
>
>
>
> *De:* Field Service Altabox <fieldserviceeps@econocomps.es>
> *Enviado el:* viernes, 14 de agosto de 2026 12:22
> *Para:* sat@xerver.es; info@xerver.es
> *CC:* sateps@econocom.com
> *Asunto:* Re: Intervention - INS00056257 | | Banca March | 400 - Alicante
>
>
>
> Buenos días
>
>
>
> ¿Tendríais disponibilidad para esta intervención? Si es así, ¿me podríais
> facilitar sus datos para solicitar los accesos por favor?
>
> Del mismo modo, ¿nos podríais indicar una hora aproximada de actuación?
>
>
>
> Quedamos a la espera
>
> Muchas gracias, un saludo
>
>
>
> Osmar
>
>
>
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> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
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> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
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> #ShoppingExperience
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> <https://www.linkedin.com/company/altabox>
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>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
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>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
>
>
>
> *Operaciones *|* Field Service *
>
> +34 911 085 541 (ext. 7640)
>
> +34 671 489 578
>
> Madrid | Gijón | Barcelona | Paris | Milano | Rotterdam |
> London
>
> #ShoppingExperience
>
> <http://www.facebook.com/altaboxnet> <https://twitter.com/altaboxnet>
> <https://www.linkedin.com/company/altabox>
> <https://www.youtube.com/user/altaboxnet>
>
> BASIC INFORMATION ON DATA PROTECTION ACCORDING TO THE NEW EUROPEAN
> REGULATION (GDPR)
>
> CONTROLLER: Econocom Altabox SL registered at Arquímedes 655, 33211 Gijón
>
> PURPOSE: Maintain professional and / or commercial relationship with the
> company which you represent or work for
>
> LEGITIMATION: Data subject consent.
>
> RECIPIENTS: data will not be transferred to third parties, unless explicit
> consent or legal obligation.
>
> RIGHTS: Right to Access, right to rectification and erasure, data
> portability, right to restriction of processing, right to object and not
> been subject to a decision based solely on automated processing, and to be
> informed in a clearly and transparent way of how their personal data are
> processing.
>
> ADDITIONAL INFORMATION: you can consult the additional and detailed
> information about our privacy policy
>
> DATA PROTECTION OFFICER (DPO): dpo@altabox.net
>
> CONFIDENTIALITY: If you received this email in error, please immediately
> contact us and destroy the material in its entirety, whether in electronic
> or hard copy format. If you are not the intended recipient, you are hereby
> notified that any disclosure, copying, distribution, or use of the
> information contained herein (including any reliance thereon) is strictly
> prohibited, on his/her own responsibility.
>
> *Before printing this message, please check that it is really necessary.
> The environment is everyone's concern.*
>
>
>
>
>
>
>
>
>
> El vie, 14 ago 2026 a las 12:19, <fieldserviceeps@econocomps.es> escribió:
>
> *------------------------------*
>
> Hola,
>
> En este email se adjunta el parte de trabajo a completar, así como otros
> documentos o archivos adjuntos que pueden resultar de interés para la
> resolución de la intervención.
> ------------------------------
> MATERIALES:
>
> Es INDISPENSABLE que el técnico asista con los materiales solicitados:
>
> - USBs DE EMERGENCIA
> - Llave Allen
> - Teclado USB
> - Ratón USB
> - Ordenador portátil
> - Latiguillos RJ45 y material para crimpar (cable UTP, conectores
> RJ45...)
> - Comprobador certificado de cables de red RJ45
> - Pantalla VGA/HDMI
> - Herramientas varias (destornilladores, llaves Allen, bridas, etc)
> - Cámara de fotos/Móvil
>
> NOTAS IMPORTANTES:
>
> - Llamar a SAT a la llegada del técnico a la intervención.
> - Es necesario que lleven un movil con la aplicación TELEGRAM.
> - Retirar el material averiado siempre.
> - No abandonar la intervención hasta que SAT de permiso.
> - El técnico no puede asistir a la avería si no ha recibido y
> comprobado el material solicitado por SAT. Si tiene dudas al respecto
> deberá ponerse en contacto con nosotros antes de asistir a la avería.
> - En el caso de haber material averiado: Se deberá enviar y marcar
> como equipo averiado. En el parte técnico debe figurar el número de serie
> del material averiado y del material nuevo. En el parte debe salir
> reflejado el trabajo realizado y los números de serie correspondientes. El
> material debe de ser enviado a Altabox.
> - En caso de necesitar un pase de acceso a la tienda, debe ser el
> proveedor quien lo gestione, y en caso de que no sea posible avisar a SAT.
> - Si se envía documentación con el parte, es obligación del técnico de
> leérselo antes de la intervención, en caso de que tenga alguna duda debe de
> ponerse en contacto con SAT.
> - ES OBLIGATORIO LLAMAR AL SAT AL LLEGAR A LA INCIDENCIA Y ANTES DE
> SALIR PARA QUE LA INCIDENCIA SEA FACTURABLE: TELÉFONO: (+34) 984393494
>
> Help desk Altabox * 984393494 / 902041800 / 685489848 (solo para países
> fuera de España)
>
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